Last Updated January 15, 2016
Furthermore, access to and usage of some of our Products, such as EMS|MC Analytics, may entail additional privacy terms, to which you must agree before using the specific Product or SaaS Product.
Safe Harbor Certification
EMS|MC’s privacy practices are self-certified to the Safe Harbor Program agreed to by the US Department of Commerce. EMS|MC has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view our certification page, please visit https://www.export.gov/safeharbor/.
Important Notice to Non-U.S. Residents
When you use the EMS|MC Properties, you may provide us with personally identifiable information about you and your company, such as your company name, your name, title, e-mail address, postal address, and telephone number (collectively, the “Personal Information”). We do not collect any Personal Information from you when you use the EMS|MC Properties unless you provide it voluntarily (for example, by signing up for an Account, registering for a webinar, requesting a newsletter, or sending us a message).
When you visit or use the EMS|MC Properties, we may automatically collect non-personal information, such as domain names, IP address (which may consist of a static or dynamic IP-address, and will sometimes point to a specific identifiable computer or device), browser type, operating system, access times, referring/exit web site addresses, information regarding your experience with our EMS|MC Properties, and other data (collectively, “Other Information”). This Other Information is used by EMS|MC for the operation and improvement of the EMS|MC Properties, to track Site trends and statistics, and to prevent Product license abuse. This Other Information does not by itself personally identify you but may be associated by EMS|MC or its service providers with Information that is provided by you or otherwise available to or held by EMS|MC.
We also use third party analytics products, including the following, to collect Other Information and augment Information:
Google Analytics. We use Google Analytics, a web analytics service provided by Google, Inc., to evaluate your use of the EMS|MC Properties, compile reports on activity, and provide other services relating to Internet usage. Google Analytics uses first-party cookies that store information, such as what time the current visit occurred, whether the visitor has been to the Sites before, and what site referred the visitor to the web page.
- To help you navigate our EMS|MC Properties;
- To facilitate the sign up and login process for our EMS|MC Properties;
- To personalize your experience;
- To analyze which pages are visited most frequently;
- To provide features such as social sharing widgets and videos; and
- To measure advertising and promotional effectiveness.
If you do not want EMS|MC to deploy cookies in your browser, you can opt out by setting your browser to reject cookies or to notify you when a web site tries to put a cookie in your browser software. If you choose to disable cookies in your browser, you can still access most of the EMS|MC Properties, however, your ability to use some of the features may be affected.
Credit Card Processing
We use a third-party service provider to manage credit card processing. Under our agreement with this service provider, it is not permitted to store, retain, or use your Personal Information or your billing information except for the sole purpose of credit card processing on our behalf. In certain cases, we may have access to the last four digits of your credit card number, its expiration date, and the billing address (collectively, the “Billing Information”), which we will use solely to assist us in providing you better and more efficient customer service. In addition, we and our service provider may use any information processed pursuant to this section at an aggregate level for internal business analyses and fraud prevention.
Communications on the Sites
Any Personal Information or other content that you choose to submit in any forum on the Sites may be read, collected, or used by others who visit these forums, and may be used to send you unsolicited messages. EMS|MC is not responsible for the Personal Information or other content that you choose to submit in these forums.
Any content or Personal Information you publish on the Sites may also appear in search engine results (such as Google, Yahoo!, and Bing), in the cache of those search engines, in feeds, and on third-party sites pursuant to cobranding agreements. We have no control over updating and/or removal of such content or Personal Information, which is the sole responsibility of the search engines, third-party sites, and RSS web feed resources. You agree and acknowledge that EMS|MC is not liable for the information published in search results or by any third-party site that carries any content or Personal Information you publish on the Sites. We strongly discourage your posting any content or Personal Information that you do not want others to see or use.
We do not and cannot review all communications and materials posted to or created by users that visit the Sites or use the Services. You acknowledge that by providing you with the ability to post, view, and distribute communications, content, and Personal Information on the Sites, EMS|MC is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating thereto. However, we reserve the right to block or remove communications, content, Personal Information, or other submissions to the Sites, for any reason, in our sole and absolute discretion.
Use, Sharing, or Disclosing of Information
We may block users located in certain countries from using the EMS|MC Properties. We may retain and use your Information for as long as is required to fulfill our business objective, even after your account is terminated.
We use and may share the Information to provide and improve the EMS|MC Properties; deliver correspondence, communications, or services, such as newsletters, events, training, or software that you request or purchase; process orders; solicit your feedback; and inform you about EMS|MC Properties and services and the products and services of our promotional partners. Also, we may use the Information as described below.
- We may, from time to time, share Personal Information and Other Information with other companies who may provide you information about the products and services they offer. However, to the extent required by law, you will be given the opportunity to opt-out of such sharing.
- We may analyze your Personal Information and Other Information in aggregate form which does not identify you personally. We may share this aggregate data with our affiliates, agents, advertisers, manufacturers, and business partners. We may also disclose aggregated user statistics in order to describe the EMS|MC Properties to current and prospective business partners and to other third parties for other lawful purposes.
- We may employ other companies and individuals to perform functions on our behalf. Examples may include providing hosting and network services, information technology support, and customer service. These other companies will have access to the Information only as necessary to perform their functions and to the extent permitted by law.
- EMS|MC and its affiliates may retain, aggregate, use, and resell any Other Information collected in connection with any use of the EMS|MC Properties both during your use of the EMS|MC Properties and after such use has ended.
We take commercially reasonable steps to protect your Information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Please understand, however, that no security system is impenetrable. We cannot guarantee security, or that the information that you supply will not be intercepted while being transmitted to and from us over the Internet. In particular, e-mail sent to or from the Sites may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail. Therefore, you acknowledge and agree that we assume no liability regarding the theft, loss, alteration, or misuse of Information, including, without limitation, such Information that has been provided to third parties or other users, or with regards to the failure of a third party to abide by the agreement between us and such third party.
The information you provide upon registration is also protected by a unique customer password and user ID (“Password and ID”). You should not disclose your Password and ID to anyone and you should always remember to log off if using a shared computer. You are solely responsible for maintaining the confidentiality of your Password and ID, and for any use of your Password and ID, whether or not you have authorized such use.
Links to Third-Party Sites
How to Access and Update Your Personal Information
You can keep your Personal Information accurate, complete, and up to date by logging in to your EMS|MC.com account. We will use commercially reasonable efforts to process such requests in a timely manner.
How to Contact Us